WHERE VISIONS TAKE FLIGHT
Our Story
The Story of a Family of Retail Road Warriors.
Mallard Group started as a small retail installation company in 1999 by partnering with other national installation companies and small retail manufacturers. The company continued to grow, and in 2002, we began partnering directly with big-box retailers to provide project management and installation services nationwide. Today, Mallard Group offers a wide variety of services and remains a preferred installation partner for numerous world-class brands, retailers and retail manufacturers.
"We pride ourselves on fostering long-lasting relationships and we work hard to ensure our customers and their customers enjoy their retail experience."
- Brian Mallard.
Shown in photo to the left: Some of our original crew members.
Our Mission
Turning visions into reality while building strong relationships, strong leaders, and a strong reputation through our commitment to excellence.
Our Core Values
Guided By Godly Wisdom In Our Business Dealings
Fierce Advocates & True Partners For Our Customers
Empower Our Employees To Be Their Personal & Professional Best
Intentionally Grateful For God's Blessings
Always Graceful & Respectful In Our Conversations With & About Everyone
Eagerly Supporting Christian Ministry
OUR CULTURE MAKES THE DIFFERENCE
Mallard Group has earned its positive reputation for the willingness to go out of our way to provide exceptional service for all of our client partners. Furthermore, we believe our company culture drives our clients' satisfaction.
Below are a few aspects of our company culture which allow us to provide a different experience.
EXPEDITIOUS QUOTING & PROJECT MANAGEMENT
This aspect of our culture has made a big difference for our client partners.
We aren't confined to specific lead times and corporate processes, so when we are called upon to perform project management miracles and tackle the most aggressive projects, we gratefully and excitedly accept the challenges.
We understand your needs can change last minute, and we are ready to adapt our services to ensure your success.
TRANSPARENT REPORTING & COMMUNICATION
Our installers and project management team go above and beyond our clients' expectations.
From start to finish, our clients are pleased with our performance in reporting and field communication.
We always answer the call, no matter what!
Give us the chance to explain how we could bring you peace of mind throughout your projects.
RELATIONSHIP-ORIENTED
Since we built our company by fostering long-term relationships, we live by a different approach.
We aren't transactionally-focused in any way, and our structure is evidence. We built a strong corps of experienced project managers instead of a large sales team. This aspect of our culture makes us flexible and eager to please our clients. We pride ourselves on our exceptional customer service, and guarantee you’ll love working with our team.
